Here's how we do it: First, we will determine how many employees or users you expect to have in this configuration. Having a clear idea of the number of users at the beginning of the process makes it easier to make decisions as you go along. This will help us determine how many lines we need, whether or not your Internet connection can support the expected call volume, and what features are most important. Once we know how many users will be using it, we will test your office Internet connection to see if it can support VoIP for that type of user volume. After helping you choose your VoIP telephony provider, we will assist you in ordering your hardware. Most VoIP services can be used without special VoIP phones. For example, you can often purchase an adapter to which you can connect your analog phones if you want to continue using them. Or, in many cases, you can use your computer, tablet or cell phone. The final step is to configure your VoIP system. We will take care of configuring your entire system to your expectations and you will be ready to enter the world of your new unlimited communication system.